New Non-Contact Processes in Place for Utility Assistance

In response to COVID-19 and recommendations by state health officials, Community Action Partnership of North Alabama is implementing a new non-contact process for accepting applications for energy assistance.  Beginning Friday, May 22nd applications for the Low-Income Home Energy Assistance Program (LIHEAP) will be available for pickup from outdoor literature boxes at the 3 CAPNA offices in Decatur, Moulton, and Cullman, at local utility company offices, and on the CAPNA website at www.capna.org/energy-assistance

While all three CAPNA offices remain closed to the public, residents of Cullman, Lawrence, and Morgan counties will follow the new non-contact procedures for applying for energy assistance until further notice.  Complete applications will still require specific documentation for determining eligibility.  The application packet has an instruction sheet with a step-by-step guide for the new process.

Completed applications with required documentation can be submitted in one of four ways: 

  • Scanned and emailed to liheap@capna.org
  • Mailed to Community Action Partnership in Decatur at 1909 Central Parkway SW, Decatur AL, 35601, ATTN: LIHEAP Department
  • Faxed to 256-355-7953, ATTN: LIHEAP Department
  • Placed in the physical drop box at the Central Office location in Decatur.

The Low-Income Home Energy Assistance Program is funded through a grant from the U.S. Department of Health and Human Services. ADECA contracts with community action agencies and local nonprofit agencies to deliver LIHEAP to low-income households throughout the state (source: The Alabama Department of Economic and Community Affairs).